Privacy
Last updated: September 2026
What we collect
This site collects anonymous, aggregate analytics (page views, referrers, country, and browser type) to understand what people read. No cookies are set for analytics, no cross-site tracking, and no advertising identifiers.
If you email us at [email protected], we keep your email and what you wrote so we can reply and keep context for the conversation.
Contact form. Submitting the contact form stores what you entered (name, email, message) so a person can reply. Submissions are protected by Cloudflare Turnstile, a privacy-preserving human check that runs only on pages with a form.
Subscriptions. Subscribing to Field Notes stores your email as an unconfirmed request; it becomes a subscription only after you click the confirmation link we send. Reply to any issue to unsubscribe, and we delete the record.
Interaction counts. We count a handful of actions on our own site: email, call, booking, proof, contact-form success, and subscription-request success. Each event stores the action, public page path, broad page surface, outcome, and timestamp. It never stores a query string, form value, user identifier, or cookie. Events expire automatically within 90 days.
Contact and subscription records are kept while the conversation or subscription is live; ask at any time and we delete yours. In every case you gave us the information directly; we never buy, scrape, or enrich it.
Analytics
This site uses Cloudflare Web Analytics, a cookieless measurement service. It reports aggregate page performance and visit counts; it does not build personal profiles, and we set no analytics cookies.
Booking
Scheduling runs on Cal.com. When you book a session, the details you enter (name, email, and anything you add to the booking form) are processed by Cal.com under its own privacy policy and delivered to us to prepare for the call. Booking only loads if you click the booking button; visiting this site alone sends nothing to Cal.com.
Phone calls
Who answers. Calls to our published number are answered by an AI assistant, not a person. It says so when it picks up. Ask for a human at any point and it takes a message instead.
Recording and transcription. Calls are recorded and transcribed so we can follow up accurately and so nothing said on the call is lost. The assistant discloses this in its opening sentence. If you would rather not be recorded, say so and we will take your details another way.
What a call stores. The recording, the transcript, and whatever you tell us: name, company, email, phone, and what you need. A call that books a session also creates the calendar entry described above.
How long. Recordings and transcripts are kept for 90 days and then deleted. Contact details captured on a call follow the same rule as the contact form: kept while the conversation is live, deleted whenever you ask.
Who processes it. The call is carried by Twilio, the voice assistant runs on ElevenLabs, and the language model behind it is Anthropic's Claude. Each handles call audio or text under its own terms and its own processing locations. We do not sell call data, share it, or use it to train anything.
Text messages
Where a number comes from. We collect a mobile number only when you hand it to us: when you enter it in a Gnosis Labs product to receive a sign-in code, or when you include it in an inquiry you send to a business or property we answer for. We never buy phone numbers, scrape them, or append them from a data broker.
What we send to it. Replies about the inquiry you started, showing times and booking confirmations you asked for, reminders for a showing you reserved, and account notifications such as a one-time sign-in code. We send no marketing or promotional texts of any kind.
Who it reaches. Messages are carried by Twilio, our messaging provider, and then by your own mobile carrier, which is what delivering a text requires. No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never sold, rented, or shared with anyone, including under any other category of sharing described on this page, and they are not passed to any third party other than the provider that carries the message.
Stopping. Reply STOP to any message and that number is opted out at once. Reply HELP for contact information. We keep the opt-out record itself, because honoring it is what the record is for; ask and we delete everything else tied to the number.
Message frequency, rates, and the full messaging program description are on the terms page.
What we don't do
We don't sell, rent, or share your data with anyone. We don't run ad networks. We don't enrich your contact details from third-party sources.
Client work
Material shared with us during an engagement is treated as confidential by default and governed by the engagement agreement, which supersedes this page.
Questions
Email [email protected]. A person reads it.